BSP ESSENTIALFOR TRAVEL AGENCY

BSP Essentials for Travel Agents provides participants with an understanding of how the Billing and Settlement Plan (BSP) operates between airlines and travel agents. Participants will learn the fundamentals of ticket issuance, sales reporting, payment procedures, settlement processes, and financial responsibilities within the BSP environment. The course helps travel professionals understand industry standards and manage airline related financial transactions accurately and efficiently.

What You Will Learn

Participants will learn how to:

  • Understand basic BSP processes, common terms, abbreviations, reporting calendars, and billing reports.

  • Use the BSPlink tool and its various functions to manage in-office BSP operations.

  • Perform procedures relating to document refunding and voiding.

  • Process credit card payments and identify ways to prevent credit card fraud.

  • Investigate the status of BSP transactions and handle remittance procedures.

  • Manage agency credit and debit memos.

Course Content

  • IATA Billing and Settlement Plan (BSP)

  • BSPlink Training

  • BSP Standard Traffic Documents

  • BSP Agent Billing Reports and Remittance Procedures

  • IATA Accreditation

Who Should Attend

This course is suitable for:

  • Travel agency owners and managers

  • Travel agents

  • Accountants and travel agency back-office personnel

  • Airline billing staff

  • Professionals seeking to strengthen their knowledge of BSP operations


Career Opportunities

• BSP/Settlement Officer
• Travel Agency Ticketing Officer
• Travel Agency Operations Officer