IATA TRAVEL AND TOURISM CONSULTANT

The IATA Travel & Tourism Consultant programme is designed for individuals who already have foundational knowledge of the travel industry and want to advance their professional skills. Participants will learn how to plan complex travel itineraries, calculate fares, understand international travel requirements, provide professional travel advice, and develop suitable travel solutions for clients with different needs.

What You Will Learn

  • •  Offer clients advise on transportation modes, accommodation types, and tour products
  • •  Calculate complex journeys and manage changes to ticketed journeys
  • •  Recognize and offer advice on popular destination countries
  • •  Improve sales skills to convert prospects and existing customers into returning customers
  • •  Apply IATA resolutions to your travel business and activities
  • •  Prospect new and existing customers and counter sales objections

Key topics Modules

  • •  Destination Geography
  • •  Passenger Rail for travel consultants
  • •  Land Transport – Bus & Coach
  • •  Accommodation products other than hotels
  • •  Niche products including cruises, tour customization, luxury and group travel options
  • •  Travel industry laws and regulations
  • •  Selling Skills
  • •  Advanced Airfares & Ticketing

  • Who should attend

    • •   Foundation in Travel and Tourism graduates
    • •   Retail, home-based and niche travel consultants
    • •   Reservations, marketing and sales personnel
    • •   Airline reservation agents
    • •   Travel agents seeking IATA certification

    • Certificate awarded
    • Two certificates will be awarded to participants who successfully complete this training

      • •LAA certificate of Participation (upon successful completion of the course)
      • •  Internationally recognised Travel and Tourism consultant – issued from Montreal Canada (Upon successful completion of the IATA examination)

Career Opportunities

• Travel & Tourism Consultant
• Corporate Travel Consultant
• Travel Operations Officer