ACCOUNTING AND FINANCIAL MANAGEMENT FOT TRAVEL AGENCIES
This programme introduces participants to the principles of accounting and financial management within the travel agency...
1 MONTH • 9AM - 4PM
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CABIN CREW AB-INITIO
This course is set to teach you excellent interpersonal skills and knowledge required to work effectively as a member of an airline cabin crew. At the end of the training, you will also learn to be a fire fighter/safety officer/first aider/a confident leader with an impeccable sense of reasoning and above all an irresistible personality for any airline in the world as that is the standard Lagos Aviation Academy is known for.
What You Will Learn
- Acquire skills to handle all categories of passengers professionally
- Understand cultural diversity and passenger psychology
- Learn that cabin crew duties go beyond “just tea and coffee”
- Understand safety and security procedures onboard aircraft
- Deliver exceptional in-flight service that exceeds customer expectations
- Gain hands-on experience in emergency situations (Ditching, Fire Fighting, Hijack, CPR, Defibrillator use, etc.)
- Develop strong customer service and conflict resolution skills
- Work effectively within a team environment
- Build customer loyalty through excellent service delivery
Course Outline
- General Aircraft Knowledge
- Air Law
- Meteorology
- Physiology of Flight
- Aviation Medicine
- Aviation Security
- SEP (Safety & Emergency Procedures)
- Dangerous Goods
- Health and Beauty Therapy
- Service Procedure
- Crew Resource Management
- Communication Practical Drills (Ditching & Fire Fighting)
Who Is This Course For?
- Young school leavers and graduates (Male & Female)
- Customer service professionals aspiring to transition into aviation
- Individuals interested in building a career as a flight attendant
Career Opportunities
- Cabin Crew / Flight Attendant
- Airline Customer Service Representative
- Passenger Services / Ground Operations Officer
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