ACCOUNTING AND FINANCIAL MANAGEMENT FOT TRAVEL AGENCIES
This programme introduces participants to the principles of accounting and financial management within the travel agency...
1 MONTH • 9AM - 4PM
Learn More →
IATA FOUNDATION IN TRAVEL AND TOURISM
The IATA Foundation in Travel & Tourism with Amadeus programme provides a strong foundation for individuals seeking to build careers in the global travel and tourism industry. Participants will gain knowledge of airline and travel agency operations, travel products and services, customer service, travel planning, and other essential areas of the industry. The programme also provides practical training in the Amadeus Global Distribution System (GDS), enabling learners to develop hands-on skills in flight reservations and other travel related bookings.
What You Will Learn
On completing this course, you’ll know how to
• Offer expert advice to clients on the passport, visa and travel insurance requirements
• Interpret standard industry codes and utilize same in making travel reservations
• Deliver excellent customer service and increase your customer retention
• Promote available ancillary services to airline passengers during their journey
• Create and manage reservations as well as issue travel documents on any of the GDS platforms.
Key topics/Modules
• The Travel & Tourism Industry and the Travel Professional
• Geography in Travel Planning
• Travel formalities
• Air transport essentials
• Hotel, Rail, Cruise, Tour products and Car rental
• Serving the travel customer
• Airfares & Ticketing
• Global Distribution Systems (GDS) - Amadeus
Who should attend
• Travel agents seeking IATA certification
• Tour operators
• Call centre agents
• Airline reservation agents
• Individuals aspiring to become Industry professionals
Certificate awarded
Two certificates would be awarded to participants who successfully complete this training;
• LAA certificate of Participation (upon successful completion of the course)
• Internationally recognised Foundation in Travel and Tourism Diploma – issued from Montreal, Canada (Upon successful completion of the IATA examination)
Career Opportunities
• Travel Consultant
• Travel & Tourism Officer
• Airline/Travel Reservation Officer
Related Courses
